Skip to content

A Good Experience with Apple Support

April 16, 2010

Today I took my Macbook Air for repair at a local Apple store – broken hinge and antenna cover. Although the Air has been out of warranty for some time they said they would replace the whole top part – not jut the hinge – for free, because it was a known issue!

The Apple “Genius” guy told me that the Air would be ready in 3 to 5 days, but a couple of hours later I got a call from him saying that the computer had been fixed and was ready to be picked up.

The great service relieved a lot of the frustration of seeing the broken hinge. So if the same thing happens to you, don’t buy the hinges on eBay (some are selling for $300). Take your Macbook to an Apple store. They’ll do a professional repair and most likely it will be free.

Great job Apple!

Advertisements

From → Uncategorized

Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: